1. Who we are
Private Health Plan Advisors (“we,” “us,” or “our”) is an independent insurance agency. We help consumers compare health insurance, Medicare, dental, vision, life, and supplemental coverage, and we connect them with licensed insurance agents. This Privacy Policy explains what information we collect through this website and over the phone, how we use and share it, and the choices you have.
This policy applies to our website, our quote forms, and calls, texts, and emails you exchange with us. It does not apply to websites or services run by insurance carriers or other third parties, even if we link to them.
2. Information we collect
Information you give us. When you request a quote or contact us, you may provide your name, phone number, email address, ZIP code, state, age range, household size, estimated household income, current coverage status, the type of coverage you are interested in, and any other details you choose to share with an agent.
Quote questions about your needs. Our quote form asks questions such as household size, tobacco use, prescriptions, major health conditions, or dental needs. These answers are used only to help your agent find suitable plans. They are never sold, and they are never shared with advertising or analytics providers. Where a question offers it, you can choose to discuss the topic with your agent instead.
Information collected automatically. When you visit our website, we and our service providers may collect technical information such as your IP address, browser and device type, pages viewed, the website that referred you, and the date and time of your visit. We collect this using cookies, pixels, and similar technologies.
Information from others. If you apply for coverage, we may receive information from insurance carriers or government marketplaces as needed to process your application and service your policy.
3. How we use your information
We use the information we collect to:
- Prepare insurance quotes and match you with a licensed agent in your state
- Contact you by phone, text message, or email about your request, as you have consented
- Help you apply for, enroll in, and manage your coverage
- Answer questions and provide customer support
- Improve our website, services, and advertising
- Prevent fraud and protect the security of our website
- Comply with legal, regulatory, and licensing obligations
5. Calls, text messages, and email
If you provide your phone number and consent on our quote form, we and our licensed agents may contact you about insurance products by phone and text message, including through automated technology or prerecorded messages. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies.
Mobile information and text-message consent are not shared with third parties or affiliates for marketing purposes. You can opt out of text messages at any time by replying STOP, or get help by replying HELP. You can ask us to stop calling you at any time, and we will add your number to our internal do-not-call list.
7. Your choices and privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we have collected about you
- Request a copy of your personal information
- Request that we correct or delete your personal information
- Opt out of the sale or sharing of your personal information, or its use for targeted advertising
- Not be discriminated against for exercising your rights
To make a request, call us at (239) 839-4835 We will verify your identity before responding and will reply within the time required by law. You may also use an authorized agent to make a request on your behalf.
8. How we protect your information
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption in transit on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. How long we keep information
We keep personal information for as long as needed to provide our services, maintain records required by insurance and licensing regulations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
10. Children’s privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has given us information, contact us and we will delete it.
11. Insurance privacy notices
If you apply for or purchase an insurance policy, the insurance carrier and our agency may provide additional privacy notices required by federal and state insurance laws. Those notices describe how information related to your policy is handled.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be posted on this website before they take effect.
13. Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Private Health Plan Advisors
Phone: (239) 839-4835